I have seen a lot of FCA and SIL reports, and this would have to be one of the best written assessments I have ever seen. I was a bit unsure initially due to it being telehealth only but so far, I have been impressed (and I’m not impressed easily). Thank you for making this such an easy process.
Individualised Living Options Reports
Australia-wide Individualised Living Options (ILO) assessments by experienced senior OTs.
High-quality evidence, clear recommendations, NDIA-compliant reporting and a straightforward process.
Telehealth available Australia-wide, with in-person appointments available in selected areas across VIC, QLD and SA.
Make an Enquiry
Why Access Independence
You need an ILO completed properly, quickly, and without the stress. That's what we do.
Senior OTs Who Specialise in Report Writing
We focus on NDIS assessment reporting, not therapy with the occasional report on the side. Our senior OTs have completed over 1,000 reports between them and understand exactly how to gather and present the evidence the NDIA expects. Every report is peer-reviewed by another senior OT before delivery.
10–14 Day Turnaround Without Compromising Quality
We allocate your OT within 48 hours, book your video call assessment within 1-2 weeks (sooner for urgent cases) and deliver your comprehensive report in 10-14 business days. No vague timelines, just clear expectations and consistency.
NDIA-Compliant Assessments, Flexible Delivery
Our senior OTs deliver evidence-based ILO assessments reflecting current NDIA requirements and expectations. We offer the convenience of telehealth Australia-wide or in-person home visits in selected locations, with family and support workers welcome to participate.
AccessPath Process Keeps Everything On Track
No chasing updates or wondering where things are at. Our streamlined process means clear communication at every stage, from Service Agreement within 24 hours to final report delivery in 10–14 business days after the assessment.
What's Included
Comprehensive Assessment:
- Structured clinical interview via secure video call
- Validated assessment tools matched to participant needs (WHODAS 2.0, Modified Barthel Index, and others as appropriate)
- Review of all supporting documentation from therapists, support coordinators, and current providers
- Detailed functional capacity assessment and exploration of living arrangement preferences and goals
Detailed ILO Report:
- Participant background including diagnosis, living history, current supports and arrangements
- Functional analysis showing support needs, capacity for more individualised living, and why SIL or standard models are not suitable
- Clear justification for why an ILO arrangement is the most appropriate, safe and sustainable option
- Evidence-based recommendations for: Support levels and routines, Living arrangement options, Paid vs natural supports, Individualised funding structure
- Demonstration of participant choice and control and how the arrangement aligns with their goals and preferences
- Clinical reasoning aligned to NDIA ILO funding criteria
- Peer-reviewed by another senior OT
- Ready for immediate NDIS submission
Common Questions About Video Call ILO Assessments
FAQs
ILO assessments focus on individualised arrangements and participant choice. Here are the questions support coordinators and families ask us most about how video call ILO assessments work and what the NDIA requires.
What types of assessments do you offer?
We provide:
- Functional Capacity Assessments (FCAs)
- Supported Independent Living (SIL) reports
- Specialist Disability Accommodation (SDA) assessments
- Individualised Living Options (ILO) reports
All reports are NDIA-compliant and delivered via our secure telehealth platform.
How long does the video call take?
Typically up to 2 hours, depending on complexity.
What do I need?
Just a device with internet (a desktop computer, laptop, or tablet) and a quiet space. We’ll send you a secure video link, and there’s no download needed.Â
How quickly can we book?
Usually within 1-2 weeks from referral. We prioritise urgent cases with tight deadlines.
Report turnaround?
10-14 business days from assessment to delivery.
Can family or support coordinators join the call?
Absolutely. We encourage it.
Does the NDIA accept video call ILO assessments?
Yes. The NDIA fully accepts ILO assessments conducted via video call. These assessments rely on structured interviews, validated tools, functional analysis, and a detailed understanding of the participant’s goals, preferences, and support needs, not physical testing, treating or diagnosing.
Our senior OTs assess the suitability of ILO as a living option, explore preferred living arrangements, and provide clear clinical justification for ILO funding.
How is an ILO assessment different from a SIL assessment?
ILO provides flexible, personalised support in the participant’s own home. It does not require overnight or 24/7 support, instead, it focuses on choice, control, and a tailored mix of supports.
SIL is for people who need regular, rostered support, often including overnight or 24/7 assistance. It can be delivered in the participant’s own home, SDA, or other supported living environments.
What does “individualised” mean in ILO?
It means the living arrangement is tailored to the participant’s specific needs, goals, and preferences rather than fitting into a standard model. This might include who they live with, where they live, how supports are delivered, and how they participate in decision-making about their home and supports.
Do you offer in-person assessments?
Yes. In-person assessments are available in selected areas across Victoria, Queensland and South Australia. Telehealth is available Australia-wide.
Can assessments be completed by telehealth?
Yes. Many Functional Capacity and Home & Living assessments can be completed effectively by telehealth, depending on the participant’s circumstances and assessment needs. Our senior OTs use the appropriate mix of interviews, supporting evidence, assessment tools and clinical reasoning to build a clear picture of the participant’s functional needs. In-person assessments are also available in selected areas across VIC, QLD and SA.
Do you support participants in regional or rural areas?
Yes. We support participants Australia-wide, including regional and remote areas. Telehealth is available nationally, with in-person assessments also available in selected areas across VIC, QLD and SA.
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