I have seen a lot of FCA and SIL reports, and this would have to be one of the best written assessments I have ever seen. I was a bit unsure initially due to it being telehealth only but so far, I have been impressed (and I’m not impressed easily). Thank you for making this such an easy process.
Australia-wide NDIS Occupational Therapy assessments by experienced senior OTs.
High-quality, NDIA-compliant reports, clear communication and a straightforward process from referral through to completion.
Telehealth available Australia-wide, with in-person assessments available in selected areas across VIC, QLD and SA.
No waitlists
Assessments available within 1-2 weeks, not months.
No travel required
All assessments delivered via telehealth Australia wide.
Fast-track available
Tight deadline? We can prioritise and deliver in 10–14 business days.
1,000+ reports completed
Clear, accurate, and consistently successful NDIS outcomes.
When a Functional Capacity Assessment is typically needed
You’ll usually consider one for evidence when:
- Applying to access the NDIS
- A plan review or change of circumstances is approaching
- Daily supports no longer reflect actual needs
- Funding has reduced - or may reduce at the next review
- SIL, SDA or increased supports are being explored
- An NDIS planner or Support Coordinator has requested evidence
Not sure? Send us a quick message; we’ll let you know if this is the right step before you commit.
OT NDIS Assessments
Our Services
Australia-wide NDIS assessments delivered by experienced senior OTs, with a focus on strong clinical reasoning, high-quality NDIA-compliant reports and clear recommendations.
Telehealth is available Australia-wide, with in-person appointments available in selected areas across VIC, QLD and SA.
Australia-Wide Assessments
We support participants Australia-wide through telehealth, with in-person assessments available in selected areas across Victoria, Queensland and South Australia.
- Australia-wide Telehealth
- Victoria In-person + telehealth
- Queensland In-person + telehealth
- South Australia In-person + telehealth
Why Video Calls Work for Assessments
We get asked this a lot: “Does the NDIA actually accept reports from video call assessments?”
Short answer: yes, absolutely.
Here’s why it works. An NDIS Functional Capacity Assessment (FCA) isn’t hands-on therapy. We’re not diagnosing conditions or delivering treatment. We’re consulting with the participant, reviewing evidence from their treating team, using validated assessment tools, and writing clinical recommendations based on all that information.
The assessment itself is about gathering the right evidence and knowing how to interpret it. That doesn’t require us to be physically in someone’s living room. In fact, for many participants, especially those with social anxiety or sensory sensitivities, video calls are actually less stressful than having a stranger show up at their home.
What matters is the quality of the clinical reasoning and the writing. That’s where experience counts.
Senior OTs who Specialise in Assessments
What Sets Us Apart
We don't just complete assessments. We deliver quality NDIS reports that consistently lead to successful outcomes, backed by clear communication and a team that understands what the NDIA actually wants to see.
More about usThe AccessPath
Process
No more chasing providers or wondering where things are at. Our streamlined process keeps everything on track from referral to delivery, with clear communication at every stage. Here’s exactly how it works.
Refer a ClientSubmit Your Referral
Start by completing our referral form. We’ll review it and issue your Service Agreement
Timeframe:Â Within 24 hours.
Sign Your Service Agreement
Once signed, our team prepares your onboarding and moves your case to OT allocation.
Timeframe:Â Same or next business day.
OT Allocation & Booking
A senior OT is matched to your needs and a telehealth video call is booked.
Timeframe: OT allocated within 48 hours; assessment booked within 7–14 days.
Attending Your Assessment
Join your secure telehealth video call — no downloads required.
Duration:Â Up to 2 hours, depending on complexity.
Report Writing & Peer Review
Your senior OT completes the report, then a second senior OT peer-review ensures quality.
Timeframe: Reports delivered in 10–14 business daysÂ
Report Delivered
Your final NDIA-ready report is securely sent to you for plan review or submission.
Clear. Comprehensive. Goal-aligned. NDIA-readyÂ
Everything You Need to Know About Our NDIS Assessments
Common Questions
We know you have questions about telehealth assessments, timelines, and what makes a quality NDIS report. Here are the answers to what support coordinators and families ask us most.
Does the NDIA accept telehealth assessments?
Yes. The NDIA recognises that Functional Capacity Assessments rely on consultation, evidence gathering, and clinical reasoning—not hands-on therapy. An FCA isn’t about diagnosing conditions or delivering treatment. Our senior OTs consult with the participant, review evidence from their treating team, use validated assessment tools, and translate all of that information into clear, clinically justified recommendations. Quality comes from understanding NDIA expectations and presenting the evidence properly. Our OTs have completed more than 1,000 telehealth FCAs using this process, with consistently strong outcomes.
How quickly can you get the assessment done?
Within 48 hours of receiving the signed Service Agreement, we allocate a senior OT and our admin team contacts the participant to schedule. Assessment calls typically occur within 1–2 weeks, and reports are delivered 10–14 business days after the call. Have a tight deadline? Speak to us and we can prioritise.
What makes your reports different?
Three things set us apart. First, our standardised framework is continuously updated to match current NDIA expectations. Second, every report is written by a senior OT with 5+ years experience specialising exclusively in NDIS assessments, then peer-reviewed by another senior OT. Third, we focus on getting it right the first time, reducing the need for follow-ups or revisions. The result is detailed, evidence-based reports that properly address the participant’s needs and have strong success rates with the NDIA.
What types of assessments do you offer?
We provide:
- Functional Capacity Assessments (FCAs)
- Supported Independent Living (SIL) reports
- Specialist Disability Accommodation (SDA) assessments
- Individualised Living Options (ILO) reports
All reports are NDIA-compliant and delivered via our secure telehealth platform.
What if there’s a tight plan review deadline?
Just note it in the referral form. Our admin and clinical coordination team can prioritise when needed for urgent cases. We consistently deliver high-quality, detailed reports even under tight timelines, without compromising accuracy or clinical depth.
Is telehealth assessment less stressful than in-person?
For many participants, yes. Video calls can feel less daunting than having a clinician visit your home. You’re in a familiar, comfortable environment and can have family members or carers present for support. Our OTs are experienced at making telehealth sessions relaxed and conversational while still gathering all the evidence needed for a comprehensive report.
Do you offer in-person assessments?
Yes. In-person assessments are available in selected areas across Victoria, Queensland and South Australia. Telehealth is available Australia-wide.
Can assessments be completed by telehealth?
Yes. Many Functional Capacity and Home & Living assessments can be completed effectively by telehealth, depending on the participant’s circumstances and assessment needs. Our senior OTs use the appropriate mix of interviews, supporting evidence, assessment tools and clinical reasoning to build a clear picture of the participant’s functional needs. In-person assessments are also available in selected areas across VIC, QLD and SA.
Do you support participants in regional or rural areas?
Yes. We support participants Australia-wide, including regional and remote areas. Telehealth is available nationally, with in-person assessments also available in selected areas across VIC, QLD and SA.