OT Letters, Assessments and Tribunal Evidence

NDIS Internal Reviews & ART Reviews

Expert Senior OT clinical evidence to support participants challenging an NDIS decision - from Internal Review through to Administrative Review Tribunal (ART) matters.

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Senior occupational therapist on a telehealth call discussing an NDIS decision review

Why Access Independence

Experienced clinicians, clear evidence and collaboration with your team.

What's Included

Depending on the decision and the evidence already available, our senior OTs can provide:

NDIS Internal Review

  • Review the NDIS decision and reasoning

  • Review existing and new evidence

  • Advise if further evidence should be gathered

  • Consult and liaise with the participant’s care team and relevant stakeholders

  • Develop a targeted clinical response to challenge the decision

ART Review (External Review)

  • Review the internal review decision and disputed issues

  • Review existing and new evidence

  • Advise if further evidence should be gathered

  • Consult and liaise with the participant’s care team and relevant stakeholders

  • Develop a targeted clinical response addressing the disputed issues

supported independent living assessment

Common Questions

FAQs

Questions about our review and Tribunal services.

  • Which service do I need?

    Send us the decision and existing reports. Our senior OT will advise whether a support letter, rebuttal letter, updated report or new assessment is most appropriate.

  • Do you provide legal representation?

    We provide OT assessments and clinical evidence, working alongside your advocate or lawyer.

  • Can this be done by telehealth?

    We offer telehealth across Australia where suitable for the assessment and evidence required.

  • What are the fees and timeframes?

    We confirm costs and timing for the agreed assessment, reporting and liaison. Please tell us any deadline when enquiring.

  • Can assessments be completed by telehealth?

    Yes. Many Functional Capacity and Home & Living assessments can be completed effectively by telehealth, depending on the participant’s circumstances and assessment needs. Our senior OTs use the appropriate mix of interviews, supporting evidence, assessment tools and clinical reasoning to build a clear picture of the participant’s functional needs. In-person assessments are also available in selected areas across VIC, QLD and SA.

  • Do you support participants in regional or rural areas?

    Yes. We support participants Australia-wide, including regional and remote areas. Telehealth is available nationally, with in-person assessments also available in selected areas across VIC, QLD and SA.